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Make no mistake. I love delivery apps. There are lots of days I come home from work and let my thumbs on a phone screen fetch dinner. My primary go-to's are Grubhub and UberEats.
Easy, fast, convenient, accurate. I can order from most places at the restaurant's menu price. As an American Express Platinum cardholder, I am given a $15 monthly stipend through Uber. If I don't use the stipend for the month, I lose it. Because I'm not in frequent need of rides these days, I apply the $15 toward an UberEats order.
What you may not know is that most restaurants that offer food on these apps have to pay 15% to 30% fees to the delivery apps.
Many restaurants are small, owner-operator or family businesses. In order to keep menu prices down, restaurant profit margins in general are razor thin.
I am fully aware drivers need to make money too. When I do use the delivery apps, I tip 20%. However, as a child of restaurant operators, I make a conscious effort to order from the restaurant directly (call, walk-in, or if they have one, their own website) as much as possible.
So the next time you want take out or delivery, try ordering from the restaurant directly. And, while we're still in this pandemic purgatory (and can afford to do so), please tip them generously too.
1 comment:
I've only started using these during the pandemic, so I've been exposed to the brutal tactics they use. They actually scrape the menus, list an alternate phone number, take orders as the restaurant and use a ghost kitchen to fill. They charge users cancelation fees, even if they cancel in less than 10 seconds. You are so right; always go directly to the restaurant.
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